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Advert Analysis : Seat Ibiza, Fiat Punto and Lexus Motors. Career Coursework? In this essay I will be looking at three adverts promoting the purchase of cars. I believe that all of these adverts appeal to a niche audience, the prospective car buyer, as they are unlikely to stimulate an impulse purchase. The first advert I looked at was for Fiat Punto. The first shot you see is a long shot, which shows a very dirty car driving away from a volcano, which is erupting, the theory of pangaea background sounds confirm this. The car appears to be travelling at a great speed. They are driving down a winding mountain road. The situation they are in is extremely unrealistic.
The mountain has lava flowing down it. All of the colours are grey apart from the lava flow, which is a vivid or. Need essay sample on Advert Analysis : Seat Ibiza, Fiat Punto and Lexus Motors ? We will write a custom essay sample specifically for you for only $13.90/page. . ange. A front shot of the car shows the viewer that there are two indistinguishable silhouettes in the car. The volcano is erupting violently and the driver is showing some very skilful cornering to avoid falling debris.
At the climax of the advert when the sky behind the car is career coursework, completely grey, the car stops and a man and woman get out case study from the car, the career woman from the driving side. She shouts at the man, over the noise, #8220;Right, if you can do any better, you drive. #8221; They change sides, the man gets in thesis and the car drives off. The Fiat logo and website address are then displayed. In the career coursework background you hear the man blame the woman for and proof essay getting the car dirty. This advert is aimed at planning coursework, couples wishing to buy a car. They would be able to empathise with the two people, and have probably said the exact words to their partners before. When watching the advert, as a viewer you are surprised that the 5 woman is driving, as it is coursework, not the stereotypical image. This is very clever and increases the appeal of the product immensely. It is a complete role reversal and this adds an element of shock when you are watching.
The closing on screen caption #8220;A safe car in a Dangerous world,#8221; is applied to the advert, but also to everyday life. Theory And Proof Of Pangaea? It suggests that whatever is going on career planning coursework outside the car, you will be safe inside. It does not back up this statement by listing any safety features, but instead shows them by the quality of turning and the lovely essay, control. To improve this advert the two people could look like they are being chased by a volcano, as when they leave the car they are both very smartly dressed and look very well groomed. Also the website address didn#8217;t catch my eye and coursework, I only noticed it on a second viewing. There is nothing in the advert, which is bones, likely to cause offence to any one of any age, race or sex instead quite the opposite. I think women will be very happy to see this and career planning, it is a very feel good advert.
The second advert I looked at was for entrepreneurship dissertations the Seat Ibiza. It opens with a shot of a man driving a car through an old castle. It all looks quite medieval. It swerves to avoid a piece of garlic, which had fallen off the back of career planning coursework a horse drawn carriage. It goes into slow motion when it skids to avoid the garlic. The music is very gothic and peaks when the film slows down.
The next shots are all from quite a distance showing the car driving through some hilly countryside. As he turns the corner there is study, a spinning crossroads road sign, which he power slides round. You then see a close up shot of his face, which looks extremely worried. The music calms down and the car pulls up. Another close up of his face reveals that he has vampire fangs and it becomes obvious why he was avoiding the garlic and #8216;cross#8217; road sign. Then a female voiceover reads, #8220;Good news for vampires, all Seat Ibizas have air conditioning instead of planning coursework a sunroof. #8221; While she is saying this, the vampire innocently opens the sunroof and disappears in a puff of smoke. This advertisement was better produced than the Fiat Punto commercial.
The website address was clearly visible in the bottom left hand corner all the way through the advert. The colours were very dark and cloudy. The car looked out of place in social the road with the Horse drawn carriage. It was similar to the Punto advert in the way that it had a twist in the tale at the end. The vampire turning into a puff of smoke was very symbolic of coursework good versus evil. Of course it is not good news for social entrepreneurship vampires that they have air conditioning, but it is in fact a clever way of the advertiser making you subconsciously take a mental note.
The music sets an eerie atmosphere right from the beginning. Although it was a generally good advert it did not sell the product very well and afterwards I was left thinking more about the vampire than the career car. In English Learning? To improve the advert they could have used a familiar face or celebrity to be the planning coursework vampire. The third advert I looked at was for Lexus motors. It was not advertising one product, but the brand name in general. It starts off with a boy arriving on a bike with a bucket of water and of pangaea essay, a sponge, at a large stately home. He starts to clean the car, which is on the drive.
The car is extremely dirty. Planning Coursework? The young boy is being very meticulous. He is distance, removing stones from the career coursework tire tread and academic, polishing the car badge. The camera shots range from a close up shot of his face to planning a shot from inside the house. When he has finished, the car look really good and the paintwork glistens in the sun. This shows that the car is well built and is good quality. He goes and knocks on the door and a middle-aged man answers. After an uneasy silence the boy gives the essay man a i?? 5 note for the privilege of cleaning the car and cycles off. Like both of the other adverts it contains a twist at the end. I found it very fun to watch and career, sold the product very well.
There#8217;s no music in this advert, just sound effects. This is diploma writing distance, a pleasant change and makes this more original and catches you attention. I think that the coursework advert is theory, aimed at the richer car buyer, as a wealthy looking man in career planning a big house is shown as the owner of the car. A richer person would feel like they could relate to him. And Proof Of Pangaea Essay? I don#8217;t think they could have improved the advert. Planning Coursework? All the adverts were very good, and had a twist in the tail. My personal favourite was the one for Lexus. I think it was well put together and easy to watch.
The other two adverts were both good but could have been a bit shorter. The shorter adverts seemed to stay in my head and were easier to remember. Population growth has its own effects on economic growth of a country, which can be negative or positive first we will look in to the negatively effecting factors of population growth: 1) Due to increase in Population Consumption Increases, which will decrease, GNP/ GAP and Imports will increase and academic thesis, Exports Fall down Budget Defect is coursework, #8230; Distinction between Microeconomics and thesis statements, Macroeconomics Distinction between microeconomics and Macroeconomics Microeconomics is the study of individual economic units of an economy whereas macroeconomics is the study of aggregates of an economy as a whole. For example, when we study of an individual sugar mill manufacturing sugar, our study is micro analysis but if we study #8230; Introduction Economic sociology is an attempt by sociologists to redefine in sociological terms questions traditionally addressed by economists. It is thus also an coursework, answer to thesis 5 attempts by economists to bring economic approaches in particular utility mastication and game theory to the analysis of career planning social situations that are not obviously related to production or #8230; We are live streaming the Entrepreneur 360™ Conference.
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Essay: Self Service Technologies and Customer Loyalty. Technology is having a great impact on the way organizations function, create, produce and deliver. Adoption of technology has helped firms to get quicker access to the information and make better, informed decisions. This is helping in changing the planning, way traditional business used to work and develop new practices. One of the in creative distance learning, important applications is career coursework Self-service technology especially within the service industries. Self-servicing technologies are those that allow the statements, customers to career coursework, perform the service on their own, without the help of the employees of the organization. Self-servicing technologies have already occupied a vital position in industries like hotels, banking, and writing in english learning, airline. Examples include, web-check in, automated check out in hotels, automated teller machines (ATMs), parking ticket with a time stamp on it at airports and other places.
Initially only routine and simple tasks were automated, but with new inventions, complex, non-routine and communication tasks are also automated (Meuter Bitner, 1998). ‘Properly designed service technology systems allow relatively inexperienced people to perform very sophisticated tasks quickly’ (Quinn and Paquette, 1990). Given the speed of technology development, it is likely that self-service facilities will continue to evolve and will play an even more important role in service delivery than they do currently. Planning! (Beatson, Lee, V.Coote, 2007) Service encounters, the ‘moment of truth’, the time when a consumer interacts with the academic thesis, employees of the organization, were by default with the service provider. With the advent of self-servicing technology, number of service encounters has started decreasing. SST increases availability, flexibility in terms of where and when they want to use. Previous researches into the service encounters have identified the importance of personal interactions in satisfying consumers and encouraging commitment to the organizations (Bitner, 2000). Despite the career coursework, potential advantages with SST, managers are reluctant because impersonal service may increase the distance and hence customer loyalty. They are uncertain to what degree SST can match the level of relational benefits e.g. customization achieved through personal service.
Personal service was viewed as the cornerstone of most service industries (Meuter Bitner, 1998). Employees who interact with the same customer repeatedly are able to customize a feeling of higher quality (Lovelock, 1983). Second, customers might receive relational benefits beyond the core service itself. Hence by social dissertations decreasing the personal interactions, there is a possibility that the career, customer loyalty and case study questions for analyst interview, the commitment can get affected. Parasuraman (1996) describes the planning coursework, growing importance of 5, self-service as a fundamental shift in the nature of services. There is a need for the organizations to understand how the career coursework, introduction of self-servicing technologies can impact customer loyalty, it can be used to enhance the experience or can lead to bones, dissatisfaction also. Particularly, its effect on customer retention has gained a lot importance in the recent studies. This is because of the role of the customer retention in successful organizations and service industries. Planning! Repeat customers have been lifelines for organizations. The very fact that because of self-servicing technologies, personal interactions reduce, which are known to have a positive impact on customer retention.
So to avoid the risk of isolating themselves from their consumer base, it is academic important the planning coursework, effects are well understood before the statements, implementation. Every company employs its resources to coursework, increase the study questions for analyst interview, loyalty of customers expecting that it will help to meet the corporate objectives. Every business today understands that customer satisfaction and loyalty are directly connected to career coursework, the company’s long-term growth. According to Oliver (1999), loyalty is a “deeply held commitment to rebuy a preferred product/ service consistently in the future, thereby causing repetitive same brand or same brand-set purchasing despite situational influences and marketing efforts having the potential to cause switching behavior”. Consumer behavior and loyalty are key elements in strategic management, enabling companies to get a sustainable advantage in a highly competitive environment (Huettinger Cubrinskas, 2011).
The loyalty to a store, company or a brand is study questions affected by the customer’s experience. This means success does depend on planning coursework how satisfied and loyal your customers are. Hence lot of efforts are put in to earn the loyalty, implementing a SST can be one of social dissertations, them. In this paper, the main focus is on understanding what makes us adopt the new technology, how should a service provider understand what is needed for the design of SST. Under what circumstances does a customer prefer to use SST and how can industries leverage this in order to provider better and planning, efficient service. In Self-Service Technology and the Service Encounter, the authors Amanda Beatson, Nick Lee and Leonard V. Academic Statements! Coote have tried to planning, explore the relation between self-service technology, personal service and consumer commitment. They conducted in-depth interviews, to see how the hotel residents perceived the impact of essay, personal service and self-servicing technologies on their decision to come back again or on the overall experience of the stay. Following were the observations made by the researchers after interacting with a sample. Customer satisfaction – Harris et al. [1995: 64] states that ‘there is a clear recognition in career the services marketing literature of the importance of personal interactions in the service encounter in creating satisfied customers’.
The line of social entrepreneurship dissertations, visibility for planning coursework, the consumers is only till the front-line employees, as they are the ones who interact with the consumers are the face of the organization. They are the only intangible aspect of the services. Due to the intangibility of thesis chapter, services, consumers seek tangible cues to form their judgements, and often front-line employees are a key basis for coursework, judgements of academic, consumer satisfaction (Shostack, 1977). Planning Coursework! As consumer satisfaction is closely linked to the organization’s performance, it becomes important for the managers to study it in depth. Consumer satisfaction is 4 and 5 defined here as the overall emotional reaction to a service experience. Service attributes ‘ It is important for the managers to get a holistic view of the satisfaction assessment. Planning! This is because, different attributes are perceived in different ways by different consumers, some attributes might satisfy them while some could lead to thesis chapter, dissatisfaction. Personal service attributes identified in previous research include friendliness, responsiveness, trust- worthiness, courtesy and professionalism (Beatson, Lee, V.Coote, 2007). Self-service attributes have also been identified in previous research (Dabholkar, 1996; Meuter et al., 2000; Walker et al., 2002).
Examples of these self-service attributes include customization of the technology, convenience of the technology, reliability of the planning, technology and enjoyment of using the technology. In the framework proposed by the researchers, they have tried to test the hypotheses about and proof of pangaea, direct relationships between personal service and self-service technology to overall satisfaction. Consumer commitment ‘ The link between consumer satisfaction and career, commitment has been well established based on the previous researches. Consumers are more likely to be committed to the organization if they are more satisfied with the service experience. The authors suggest that consumer commitment is a mix of three attributes, namely affective commitment, temporal commitment, and instrumental commitment.
Gundlach et al.  suggest that commitment measures should contain an attitudinal component (affective commitment) as this signifies an intention to develop and maintain a long-lasting relationship. It is a desire to continue a relationship with aan organization because of academic thesis, a linking or positive attitude towards it. Commitment has a temporal dimension (temporal commitment), which highlights that commitment is important over career the long term. It indicates that the relationship will exist over time and would be a stable one. Questions For Analyst Interview! Commitment has an instrumental component (instrumental commitment), which is the final decision. This suggests that the consumer is with the organization because of the existence of the perceived costs (economic or psychological in nature, real or perceived costs) if they leave the relationship.
The conclusion the authors were able to planning, make was that the and proof essay, performance of self-servicing technology attributes, as well as personal service attributes will have an effect on coursework overall satisfaction. Going forward, overall satisfaction has an effect on ‘ affective, temporal and and proof of pangaea, instrumental commitment. Also, the frequency of self-servicing technology and personal service usage will alter the relationship between the performance and self-servicing technology attributes and personal service attributes, respectively on overall satisfaction. Career Planning! The limitations of thesis chapter 5, this research were that they were not able to prove it with the help of empirical data. Planning Coursework! This experiment was carried out based on the interviews. But they were able to conclude that the more consumers interact with self-service technology the more skilled they become with their role. This indicates a ‘learning curve’ associated with increased usage. Increased usage has been shown to effect benefits of self-service technology usage [Meuter, et al. 2003]. Based on the interviews, the authors alluded to the fact that familiarity with the self-service technology systems affected their appreciation of the self-service technology and how it relates to their satisfaction levels.
In the paper ‘The potential hazard of thesis 4 and 5, self-service in developing customer loyalty’ by Selnes, Fred and career planning, Hansen, Havard, the researched have tried to argue that transformation from personal service to self-service does not necessarily mean a transition from personal to an impersonal relationship, instead it suggests change form personal to a mix of personal and self-service. The question they want to answer is that how does this transformation affect social bonding and eventually customer loyalty. Social bonds here are related to the sense of obligation between the individuals who are a part of social encounter. So, when there is an interaction between a customer and an employee, and if the customer experiences some kind of friendly gesture, he feels obligated to return the diploma in creative in english learning, favor. Customers have the tendency to deal with the planning, organizations or people they know when they are getting involved with products of high risk. Bones! By bonding with the customers, the service providers are able to planning, gain the knowledge about customers’ taste and preferences. Theory And Proof Essay! Hence the social bonds bring an utilitarian value to career coursework, the customer. The social bond develops as a function of number of interactions and emotional intensity. The social bond grows by study questions for analyst meeting more number of times and communicating at a personal level. The authors have proposed two theoretical models, which are discussed in depth in the models, frameworks and theories section. Career Coursework! The replacement model (Figure 1) discussed in the paper suggests that the strength of the social bond depends upon the usage of self-service, which replaces the personal service interaction.
The second model, hybrid model (Figure 2), suggests that for the lovely essay, every task a customer needs to perform, can either be of consultative or operative nature. If it is of operative nature, which involves routine standard tasks, the replacement route is career planning coursework taken. This route consists of more of self-service and very less of personal service. While if the task is consultative in nature, which is academic thesis quite complex and requires personal intervention. Career Coursework! In this case, resource route is undertaken, where the employees act as a resource. In this route, the social bond plays a vital role.
Hence the nature of the task decides the route to case study for analyst interview, be undertaken. The author has then tried to establish the link between social bond and customer loyalty. Career Coursework! Customer loyalty is one of the most important metric of the business across the industries. Personal relationships have been identified as the base driver of loyalty (Mittal and Lassar, 1996). When a person develops a bond with the social dissertations, other person, the bond extends to his network to which he is connected (family, friends, colleagues, etc.). This indicated that when a customer perceives an planning coursework obligation towards an and proof of pangaea essay employee, that obligation extends to coursework, the network the employee is connected to also, here, the theory essay, organization. When the customers have developed the knowledge and the trust, it will motivate him to career, continue the relationship and commit oneself. The effect of self-service in relationships where the customer has developed a social bond to one or more employees was tested with the help of collecting data and using the Pearson correlation matrix of measure to get the essay, result. The measures used were: ‘ Social bond ‘ defined as a mix of customer’s perceived obligation towards the employee and the perception of the service provider as a resource. ‘ Self-service ‘ defined as the level of interaction between the customer and the self-servicing technologies. ‘ Personal service ‘ defined as the level of personal interaction between the customer and a front-line employee.
‘ Customer loyalty ‘ defined as the motivation to continue the relationship, have a good image of the provider and ready to extend the relationship. ‘ Lot of other variables were used such as expertise, time pressure and demographics were used. None of the models used received full empirical support; hence the models cannot be compared. The results of the analysis suggests that. ‘ Personal service has a positive effect in social bonding and eventually customer loyalty. ‘ For low complexity relationships (replacement model), personal service interaction had a positive effect on social bonding, and the effect of bonding on customer loyalty was also found to be significant. But self-service did not have a negative effect on bonding. ‘ For high complexity relationships (hybrid model), transformation from personal to career coursework, self-service will have a negative effect on the social bonds.
The limitations of this study were that the authors analyzed the customers with established social bond within a context of banking. The results of this study have limitations towards being generalized for other industries also. The cross-sectional design employed to social entrepreneurship, assess the effect of transformation in type of service interaction is also a limitation. The assumption underlying here, is that the customers who are using self-servicing technologies frequently did not used to do before and those who use less now are likely to use more in career planning the future. In paper Self-service technology adoption: comparing three technologies by James M. Curran and Matthew L. Dissertations! Meuter, the authors want to determine the planning, factors that influence consumer attitudes toward, and adoption of, self-service technologies (SSTs). The point they make is that encouraging customers to use new technologies is far more challenging than encouraging the employees to make use of new technologies. Study! Hence it can lead to planning, significant drain of resources if the consumers do not accept the new technologies implemented. This paper has tried to emphasize on the factors that will help to design, manage and promote the new technologies. This paper tests a new model formation of consumer attitudes towards the adoption of new technology extending already existing attitude-behavior relationships. Social! By identifying the career planning, beliefs of the consumers, a marketing strategy can be designed which is directed towards them.
By comparing the results across three different SSTs, it is possible to find that salient antecedents change during the adoption process. Previous researches suggest the hindrances for academic thesis statements, the customer to adopt the new technology. The changes in service delivery with respect to career planning coursework, the technology might be for the benefit for the customer. But the service providers must be aware that when there is a change in the service, a big chunk of customer base that are supposed to thesis 4 and, be benefited by the change, will opt not to participate in the new service format (Langeard et al., 1981). Sometimes, it might lead to anxiety or stress for the customers who are not well versed or comfortable with the technologies and its use (Mick and Fournier, 1998). Others might see it as a threat or circumspect about who would be responsible to deal with the problems related to technology. There are several perceived benefits also like cost savings, attractive greater control over the service delivery, reduced waiting time, a higher perceived level of customization (Meuter and Bitner, 1998), convenience of location (Kauffman and Lally, 1994) and planning coursework, fun or enjoyment from using the technology (Dabholkar, 1994, 1996). The service providers actually bank on social attracting a large number of customers to justify the costs of career, implementation. The technologies used must benefit customers and dissertations, the strategies that are designed to attract the customers, which will address the concerns and career, benefits in the customer’s minds. The Lovely Essay! The technology acceptance model (TAM) (Adams et al., 1992; Davis, 1989; Davis et al., 1989) extends the attitude toward behavior ‘ behavioral intention relationship, established in the theory of career planning coursework, reasoned action, to the adoption of computers in the workplace.
The researchers developed a model in 4 and which four antecedent beliefs, used as predictors of attitude towards SST ‘ 1. Career Planning Coursework! Ease of use ‘ degree to which a user would find the technology to be free from effort and convenient to bones essay, use. 2. Usefulness ‘ the subjective probability that using the technology will improve the way a user could complete the given task. 3. Perceived risk ‘ probability of the outcomes given a behavior, danger and severity of negative consequences. 4. Need for career planning, interaction ‘ desire to have a personal contact with the employees during the service encounter. The relationships are shown in Figure 3. This model has been tested across three different technologies to increase the robustness of the process and to check whether the relationships are consistent throughout or no. Hypotheses tests were conducted to check whether attitude towards different technologies would be different and distinct for the same service; whether attitude towards a widely adopted technology is more positive than less widely adopted. Four different hypotheses were constructed, whether each antecedent belief is positively related to the attitude toward SST. The three technologies used in this research are – automated teller machines (ATMs), bank by phone (BBP), and study for analyst, on-line banking (OLB).
The research was conducted by constructing three different surveys, each having questions related to the respondent’s attitude toward each of the technologies. Coursework! The data was collected and it was found that ATM was wisely adopted, whereas the other two were not frequently used, but bank on phone is more used than online banking. The results show that the attitude difference between ATMs and bank by phone was significant, indicating that if the technology is widely used, it is because of a positive attitude towards the adoption the technology. Three out of case study, four antecedent beliefs were found to have significant impact under certain circumstances and career, it is interesting to note that the impact of the antecedent beliefs vary depending on the technology. This makes the service providers realize that there can be multiple beliefs which influences the the lovely bones essay, customers’ attitudes and that they must be considered while introducing a new SST into the service encounter. Also, note that these beliefs are not constant across all technologies and can change over time. Out of the four, the need for interaction did not prove to career coursework, be a significant belief across all the three technologies in this study.
However there are limitations of this study, that this study cannot determine whether the problem of a poor adoption rate is chapter 5 because there is a design flaw with the technology used for bank by career planning coursework phone that makes it difficult to use or even marketing it or they have not been able to clearly educate the customers about how easy it is to use. The study limits the generalizability of the findings, as it was specifically done for the banking industry. Cross sectional data was used instead of longitudinal. In the thesis, paper Unmanned Bonds: the Impact of Self-Automated Service on Consumer Loyalty by Maik Huettinger, Vytenis Cubrinskas, importance of different customer traits for preference and usage, using statistical analysis is emphasized. Models, Frameworks and planning coursework, Theories. Lot of 5, researchers have tried to develop frameworks to identify the factors leading to the adoption of SSTs, or to extend the planning coursework, frameworks of delivery of services by integrating technology and use of SSTs by the customers. The triangle model of services marketing (Kotler, 1994) is a framework that has been extended to include the influence of technology by Parasuraman (1996). The vertices of the social, triangle represent employees, company and the customers (Figure 4). The figure consists of three end points and it adds external marketing-activities pertaining to 4Ps (product, price, promotion, place), which are emphasized in the marketing of goods.
Till now, researches have emphasized on the relationship between employees and planning coursework, the company (internal marketing), company and the customers (external marketing), employees and the customers (interactive marketing). With the advent of technology and its wide use, Parasuraman (1996) extends the and proof, basic model to include technology also. This changes the triangle to a pyramid as shown in Figure 4. This implies the ‘all encompassing effect technology has on service management’ (Meuter Bitner, 1998). Interactive marketing adopts new complexities and coursework, forms, allowing the customers to interact with technology as seen in customer-technology linkage. The Lovely Bones Essay! Internal marketing now supports technology as well as employees as seen through company-technology linkage. Career! Employees need to work with technology to deliver the best service to the customer as seen in employee-technology linkage. This helps in social entrepreneurship dissertations improving the service quality. Parasuraman determinants of service quality are reliability, responsiveness, competence, access, courtesy, communication, credibility, security, understanding, and tangibles.
When it comes to new products, there are many types of adopter categories. Planning! The adopter categorization is done on the basis of innovativeness (Rogers, 1995). He suggests that there exists a normal distribution, which consists of five categories ‘ Innovators, Early adopters, Early Majority, Late Majority and thesis statements, Laggards. After developing the prism model including the technology, Parasuraman developed a multi-item scale to career planning, assess people’s readiness to interact with technology. This is an important parameter, as it helps the service providers to thesis chapter 4 and, understand whether the people are eager to embrace the technological change or no. Career! There are four dimensions to technology readiness: optimism, innovativeness are contributors that increase an individual’s technology readiness, while discomfort and insecurity are ‘inhibitors’ that reduce technology readiness (Parasuraman, 2000). According to the TRI score five types of technology customers can be defined. Explorers are high in learning optimism and innovativeness and low in discomfort and insecurity.
Pioneers are high in all four, i.e. optimism, innovativeness, discomfort and insecurity. Skeptics are low in optimism, innovativeness, discomfort and insecurity. Coursework! Paranoids are high in optimism, discomfort and insecurity, but low in innovativeness. Finally, Laggards score low in optimism and innovativeness, but high in discomfort and insecurity. Thesis 4 And 5! This helps us in coursework calculating a technology readiness index of a group of people. With this score, marketing campaigns can be designed and questions interview, such concerns can be addressed. Grove and coursework, Fisk (1983) developed the bones essay, dramaturgical framework. It can also be extended to include technology, especially SST. In the framework and planning, also generally, all the academic thesis, activities performed which are not visible to the customers are termed as backstage activities, like support functions which is not directly related to the production of the service. The other aspects of the service, which are visible to the customers, are termed as frontstage activities.
But an extension is proposed, having a third construct, which is, the use of career coursework, SSTs also implies a set of audience activities. (Meuter Bitner, 1998) The characteristic of these activities are that these activities are performed solely by the customer and chapter 4 and, hence it is neither visible to the firm nor service providers. Meuter and Bitner have also discussed about the issues managers will have to deal regarding SSTs. Developing, testing, installing and integrating technology based SST can be expensive. Hence it should have high benefits for planning, firm and the customer both. ‘ Firm Benefits – cost savings, increased efficiency, in creased customer satisfaction and loyalty, standardization of services and differentiation thru the development of technological reputation.
‘ Customer Benefits – time and cost savings, greater control over the service delivery, reduced waiting time, higher perceived level of customization, increased location benefits and the enjoyment from the use of technology. Earlier while discussing about the paper The potential hazard of self-service in developing customer loyalty the researchers had proposed two models, to understand what is the impact of replacing personal service with self-service on customer loyalty. In replacement model (Figure 3), social bonds will diminish to the degree of self-service replacing personal service (Selnes Hansen, 2001). This means that reducing the frequency of academic statements, personal interaction due to the increase in frequency of usage of self-service will have an effect on the social bonds. When the planning coursework, customers use self-service, the interactions with the personnel reduce. Study Questions! The kind and friendly behavior are no more experienced, and so the feelings of obligation are cued less frequently.
This results in weakening of the social bond. Coursework! Secondly, as the and proof of pangaea, customer performs a part of the service, the need for t he employees reduce and a number of services are acquired without any assistance. This leads to the reduction in utilitarian value of the service worker, eventually weakening the social bond (Selnes Hansen, 2001). In the second model in the same paper, called the hybrid model, the usage of personal service moderates the effect of self-service on social bonds (Selnes Hansen, 2001). There are two parallel processes (Figure 4), replacement route and the resource route. Coursework! Like in the replacement model, self-service will have a negative effect on thesis social bonds.
But self-service will have a positive effect on coursework the social bonds through the thesis, resource route. The logic behind this is that the interaction for the simple routine processes will reduce because of the self-service, and the remaining personal interaction time will be dedicated to more demanding and planning, special services. This helps in more deep and significant interactions and will have a stronger effect on the social bonds. The net effect on the social bond will depend on the relationship the customer and the service provider share. Lovelock (1983) suggests that every interaction is either operative or consultative in nature. Theory And Proof Of Pangaea Essay! The operative nature can be taken care of by the self-service and the consultative nature, which requires high involvement, can be done with the help of personal interaction. Coursework! If the customers need operative assistance only, the service will take place through the replacement route only. In these tasks, expert performs no better than a novice, indicating that it requires very less personal intervention. Customers are happy to perform such tasks on their own, when they are aware about the solutions (Selnes Hansen, 2001). When customers need both operative and consultative assistance, the task is more complex.
Here employee’s expertise will come into social entrepreneurship play. Here the social bond with an employee will be important as the resource becomes important and a high level of attention is required. Knowing about the importance of customer loyalty, it is important to undertsnd customer loyalty too. After performing hypotheses testing, researches came to a conclusion that customer loyalty has five dimensions. Planning! They are explained as follows in context of a bank (Chris Khan, 2012): a. Thesis 5! Bank is concerned with security of my transactions. b. Bank’s promises are reliable and is consistent with the quality of the service. c. Customers have confidence in planning coursework bank’s service. a. Bank makes adjustments to cater to my needs. b. Bank offers personalized services and is flexible in serving my needs. a. Bank provides timely and trustworthy information.
b. Information provided by the bank is always accurate. 4. Conflict handling. a. Bank tries to solve manifest conflicts before they create problems. b. Chapter! Bank takes proactive steps and also negotiated whenever necessary. Service loyalty is defined as the degree to career planning coursework, which a consumer is willing to use a service provider on a regular basis, possesses a positive attitudinal disposition towards this provider, and does not even consider using another service provider for this service (Gremler Brown, 1996). It is necessary to understand the case interview, loyalty nature also. Researchers suggest a two-dimensional construct – behavioral and attitudinal aspects.
Attitudinal aspects deal with various feelings and emotions from an individual’s overall attachment with a product, service or organization, defining the degree of loyalty. Consumers must hold a positive attitude towards a product or service in career coursework order to use it on a frequent basis (Bove Johnson, 2007). Behavioral aspects are related to the definition of loyalty, which is suggested by the service management literature. Research was conducted to establish a link between technology usage and loyalty, which will help in in english determining the attitude of the consumers towards the company. Surveys were conducted on coursework a sample, which was as diverse as possible. By taking a diverse sample, randomization was taken care of. T-tests to check the difference in the means were conducted. Study Questions! After carrying out the statistical tests, the results of the career planning coursework, analysis suggested that there is in creative in english a connection between technology usage and career, technology-driven loyalty (Huettinger Cubrinskas, 2011). Researchers were able to conclude that customers reported a different attraction to companies, which offer the SST option.
Those, who use SST, report being more attracted, than those, who use not. Furthermore, it was observed that customers with better attitude towards SST resulted in more usage and the user had a better attitude towards the chapter 4 and 5, company, which provides the service. It is the actual consumer segment only, which will keep trying the new technologies. Planning Coursework! This research helped to theory and proof of pangaea essay, clear some misconceptions, which we would normally have when a new technology is being introduced. IT found out that education factor is not linear.
It appeared that college and career coursework, high schools students had different opinions, whereas university graduates were fond of academic statements, SSTs. Age was also found to not have a linear relation with the technology driven-loyalty, but family compositions played a major role. The findings lead to discuss about the advantages and disadvantages of using SST. Planning! Advantages were that people genuinely believe that SST can ensure more privacy and can be very convenient. Efforts should be made to case interview, make them believe in the design of the technology. One of the major drawback is it lacks numerous functions and the tag of ‘no consultation’ (Huettinger Cubrinskas, 2011). Customers are concerned, ‘what if something goes wrong? There is no one to help me’. When you would be addressing service personnel, you can also ask for favors or discounts, which is not possible to do with a machine.
One of the proactive steps a service provider can take is to be ready with the solutions over SSTs concerns are if possible, make sure the failures do not occur at all. Some of the solutions are proposed over coursework common SST concerns. ‘ Service Recovery ‘ The concern is when no firm employee is available to register a complaint or rectify in case of theory of pangaea, failure, which could be caused due to coursework, various reasons like technical breakdown. Solution ‘ Develop and maintain the theory and proof of pangaea essay, best system possible. Maintain outlets wherever possible so that customers can reach the employees whenever necessary. It is very necessary to communicate the exact use of the technology so that customers come in coursework with reasonable expectations. ‘ Lack of personal interactions ‘ As discussed above, customers enjoy bonding with employees and having personal ties. Entrepreneurship Dissertations! Hence less contact with customer is a concern; also it leads to less knowledge about needs, wants and desires of the customers.
The cross-selling opportunities are lost too. Solution ‘ The provider can maintain databases to understand the patterns of the customers and then provide them with customized solutions. Transactions through technology can also be made personal. Involving a sample of customers while designing the product can help to career planning, understand their needs better and cater them too. ‘ Overemphasis on firm benefits ‘ Service provider’s focus should not only be on cost savings. In this case it will lead to reduced customer orientation. Solution ‘ The provider should not transfer all the services to SST.
There is a need to maintain balanced approach. There are few questions which we can ask, if we want to evaluate the self-servicing technologies. Answering these questions will help us design the learning, technology for the betterment of the customers, which will lead us to customer satisfaction and then customer loyalty (Preda, Ivanescu, Furdui). ‘ What are the customers seeking? ‘ What do customers expect from career coursework, any service experience? ‘ What are the social dissertations, critical dimensions of service quality and career, customer satisfaction with SSTs? ‘ What internal reforms are needed to support the self-servicing technology? ‘ What factors affect consumer attitudes towards self-service technology? ‘ How much is the technology readiness factor of the target group? ‘ What are the costs and social entrepreneurship dissertations, benefits related to career planning coursework, SSTs? ‘ What factors lead the consumers to choose personal service over self-service?
‘ Under what circumstances are customers most receptive to using SSTs? ‘ What does service recovery mean and how can it be implemented? How can failures be communicated? ‘ How to develop trust in the absence of personal interaction? ‘ What is the theory essay, role of the surrounding or the setting in facilitating service delivery and career planning, satisfying customers?
‘ Which self-service technology is most oftenly used and why? ‘ How should the chapter 4 and, message be conveyed to the customers regarding self-servicing technologies? Implications for Global Business and Indian Industry. The research papers mentioned above had a useful conclusion, which can be applied in service industries. We tried to understand, which factors like ease of use, usefulness, perceived risk help us in adopting the new self-servicing technology. The service providers can focus on those factors and design a marketing strategy, which voices those concerns. Waiting time has been an important factor when associated with service evaluations, perceptions of service quality or reduced satisfaction (Taylor, 1994). Career! There is a very strong link between waiting time and customer satisfaction, however the relation is not linear (Kokkinou Cranage, 2012). Hence, waiting time has been an important factor when it comes to measure the social dissertations, performance. Service providers have had various strategies, keeping all the constraints in mind, to reduce the waiting time and try not to annoy customers over it.
More recent and cost-effective approach has been to use self-servicing technologies to reduce the planning coursework, waiting time (IBM, 2009). The simultaneous reduction of learning, waiting-times and operating costs has been used by the self-service industry as a selling point for SSKs (Avery, 2008). It is important to understand under which conditions the introduction of career, self-servicing technology in a service delivery process could reduce actual waiting-times and thesis chapter 4 and 5, improve service levels. Planning Coursework! It was observed that waiting-times and service levels in a service industry like hotel check-in process, were influenced by number of resources available to the customers, the number of customers arriving to receive service, the processing speed of the self-service kiosk and the failure rate of the self- service kiosk (Kokkinou Cranage, 2012). The research suggested that kiosks of SSTs helped in improving the waiting times and service levels only when the the lovely bones essay, demand was higher than actually observed. Career Planning Coursework! This means that it will only help to improve the waiting times, when the service employees were not sufficient. Hence the SSTs should be installed not only when the demand is at its peak, but also when the demand is relatively higher than the number of available service employees. It is also important to notice that the speed of checking-in time using the kiosk and the failure rate of SST, are also the determinants of whether SST implementation will be able to theory and proof, reduce the waiting times.
The processing time of the kiosk of career planning, SST will be impacted by several factors, including the skills and experiences of customers using the kiosks of SST, the design of the interface, and the number of options that will be offered to customers. While operations managers have little control over the skills and experience of customers, they can greatly improve these by making employees available to assist customers during the introduction of the SSK (Kokkinou Cranage, 2012). These kiosks can be used for thesis 4 and 5, various uses like kiosks allow guests to receive messages, print additional room keys, and check and print their guest folio (Sheraton, 2004). Retailers are also adopting SSTs to improve the quality of the service. There are kiosks in sectors like food service, departmental stores, supermarkets, drug stores, bookstores, specialty stores, etc. The examples of such kiosks are self-check out system, self-scanning device in supermarkets, to career coursework, check the in creative in english, price, other kiosks can be designed to career planning coursework, deliver products and/or store information and transaction services.
Five key success factors to influence consumer commitment in retail sector are (Cho Fiorito, 2010): ‘ Interface design ‘ interface should be easy to use and well designed. ‘ Accessibility ‘ location of the the lovely, kiosk should be visible and easy to access. ‘ Promotion – stores should advertise about the presence and the use of the coursework, kiosk and also customers should be encourage to use it. ‘ Fulfillment ‘ the kiosk should perform the required task quickly without any errors. ‘ Employee readiness ‘ the employees should be trained, motivated and excited about the use of kiosk which will help in effectively serving the thesis statements, kiosk users. Kiosks can create a financial return only if the planning coursework, customers are satisfied are eager to return back and use the service. The five factors influence the in creative in english learning, satisfaction of the consumers, which will lead to commitment as shown in career planning coursework Figure 5. Developing countries like Brazil, China, Malaysia, and India have started opening up and large retailers and other businesses have also realized that there is lot of potential, which can be explored.
India has been one of the favorite destinations for foreign retailers too because of the opportunities. With the writing in english distance learning, government approving foreign direct investment in retail, all the career coursework, big giants like Wal-Mart Tesco are eyeing this market. In India, there is a high preference for belonging to a larger social network in which individuals are expected to act accordingly for the greater good of one’s defined group. In such situations, one’s family, neighbors, work group, friends and other social networks one is connected to generally influence actions. Indians have a medium level of bones, technology anxiety and planning, medium level of self-efficacy. In Creative Writing! At the same time group opinions will most likely influence the adoption of coursework, innovations such as SSTs. If the group of the society approves the service or the theory and proof of pangaea essay, product, then there is a high probability that it will find wide spread acceptance. Due to high level of social pressure, it is very essential for the service providers to design a product in such a way that it creates a positive social opinion regarding the benefits of career, such innovation. Today, with the approval of FDI, Indians will have lot of options before they undertake any service.
They need to accept the case study questions, technology and not hesitate to use it; they need to be a smart shopper now. From the research conducted by Deblina and Dr. Coursework! Balaji ‘Indian consumers are definitely in a cultural dilemma regarding the acceptance of self service technologies in the retail settings. Thesis Chapter 5! On one hand due to high masculinity they would like to adapt themselves according to career coursework, various upgraded technology requirements but at the same time they are the people who would give preference to the social approval more than self. Also Indians are ready to compromise with any situation hence they don’t mind shopping in the conventional way even though they feel that using SST will enhance their shopping experience.’ Search our thousands of essays: If this essay isn't quite what you're looking for, why not order your own custom Business essay, dissertation or piece of coursework that answers your exact question? There are UK writers just like me on hand, waiting to help you.
Each of us is statements qualified to a high level in planning our area of case study for analyst interview, expertise, and career planning coursework, we can write you a fully researched, fully referenced complete original answer to your essay question. Just complete our simple order form and and proof, you could have your customised Business work in your email box, in as little as 3 hours. This Business essay was submitted to us by a student in order to help you with your studies. This page has approximately words. If you use part of this page in your own work, you need to provide a citation, as follows: Essay UK, Essay: Self Service Technologies and Customer Loyalty . Available from: http://www.essay.uk.com/essays/business/essay-self-service-technologies-and-customer-loyalty/ [05-10-17].
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determinism essays “Free will is career coursework incompatible with Determinism.” Discuss. This essay was written last year by one of my students who managed 100% in both AS and A2 (just to encourage you all – it is possible!). To assess the extent to theory which free will is compatible with Determinism, one must first consider other approaches to the concept of free will and whether we, in fact, possess it. A Hard Determinist, such as Honderich, would claim that individuals are not free to initiate actions or make moral decisions, thereby making the concept of moral responsibility redundant. Any moral decisions we make have uncontrollable prior causes. Thus, a Hard Determinist would support the career coursework premise that free will and Determinism are not compatible with one another. Diametrically opposed to Hard Determinism is Libertarianism, with which free will is study questions closely compatible. Proponents of this position, such as Kant, maintain that we are all free and should, therefore, take full moral responsibility for our actions. Between these two extremes stands Compatibilism. Classical Compatibilists, such as Hume, state that most moral decisions are the result of both external determined forces and an internal act of planning coursework volition or will.
In fact, they go so far as to say that true freedom requires causation, without which there would be randomness. Undeniably then, the idea of free will is incompatible with Hard Determinism. A Compatibilist or Soft Determinist, however, would refute the claim that the in creative in english two concepts are incompatible. Arguably then, Libertarianism would seem to present the most convincing approach to the issue of career free will, in that it acknowledges the role of the individual in social entrepreneurship moral decision making because of their free will, while accepting that the person’s background will, in part, influence the choices they make. If you go back to my four colour criteria (see my blog) you will see that Kate follows my advice precisely – she uses technical language correctly, drops some names in and also gives her essay a good twist – meaning, we know the line she’s goign tot ake and we also see she understands precisely what issues underlie the essay question. Career? One technique to practise is to revise a topic in class eg with a whizz thru powerpoint and then make up a question with the word discuss at the end. Bring some highlighter pens in, then peer mark highlighting where the twist etc occurs in the opning paragraph. When you get bored with that, do the same with conclusions. Mark out of ten and read them out to theory and proof discuss.
Hard Determinism holds that we do not have free will and that all seemingly ‘moral’ actions are the consequences of prior events that are out of our control. Career Planning? The incompatibility between this position and freedom results in the assumption that it is unreasonable to hold people responsible for what they do, making praise and chapter, blame redundant. Career Coursework? Certainly, if no-one is for analyst free to do otherwise than they in fact do, it does seem unfair to punish bad actions while rewarding good ones. Furthermore, Science has proved that the world is governed by cause and effect. Coursework? For a Hard Determinist, human beings are the same as material things, in that they are controlled by the same laws of thesis chapter 4 and nature. Our wills, which we believe to be freely gained, are actually the result of a causal chain stretching back into childhood. The fact we are governed by career our genes and our environment means that our ability to make moral decisions as free agents, is illusory. As such, the Hard Determinist position seems to be incompatible with the concept of free will. Yes.
It is the scientifc world view which lies at essay the heart of the determinist view. Career Planning Coursework? Last week I heard a scientist say “the brain is like a computer”. My own view is that this analogy is dissertations highly misleading. Where exactly is the computer screen in your brain, Mr scientist? Um…err…..we’re back with metaphysics. This incompatibility is further demonstrated by Locke’s analogy of the locked room, in which he describes a man asleep in a locked room, who, when he awakes, decides to career planning coursework stay there.
Although he believes he is using his free will to make this decision, in reality, he could not have done otherwise- “he has not the freedom to be gone.” Such an analogy underpins Locke’s viewpoint that “liberty is not an idea belonging to volition”, making free will “power of doing.” Real freedom is more than simply feeling free; we must be able to act on our choices. Statements? Absolutely! Moreover, Honderich, in his rejection of free will as illusory, highlights the incompatibility between the Hard Determinist position and the concept of free will. Planning Coursework? He claims that we must give up all hope of an individual’s ability to originate action, and abandon all hope of determining the future: “there can be no such hope if all the entrepreneurship dissertations future is career coursework just an effect of effects.” An implication of this is that criminals should not be punished for thesis, the crimes they commit, as they do not possess free will and, therefore, are not morally responsible for their actions. Although Hard Determinists are not in favour of restorative or retributive justice, they do accept that criminals need to planning coursework be imprisoned to protect society. Clearly then, this incompatibility between Hard Determinism, free will and moral responsibility impacts upon our notion of punishment. If all our actions are determined, and murderers only murder because of faulty genes and poor upbringing, then Hard Determinism takes away our ability to think rationally. Entrepreneurship Dissertations? Nice use of quotes here.
It’s important to bounce of actual quotes in your thinking – if you’re ever stuck on how to launch an career, essay, my advice would be launch it with a quote! In fact, the social entrepreneurship American attorney, Clarence Darrow, used this incompatibility as the basis of his defence of two boys on charge for the murder of fourteen year old Bobby Franks. The murderers were both highly intelligent and had carefully planned the attack in career planning order to assert their superior position within society. Although they initially faced the death penalty, Darrow managed to have their sentence reduced to life imprisonment, arguing that the boys were the unavoidable products of their upbringings. While accepting that they should be imprisoned to stop them from chapter committing similar crimes, Darrow claimed that the boys did not possess free will and, therefore, could not be held morally responsible for their atrocious behaviour.
Such an career planning coursework, example undeniably reinforces the incompatibility between Hard Determinism and the concept of the lovely essay free will. Career? Use examples to illustrate your points – good. However, Hard Determinism, in its denial of the existence of free will, does not explain our behaviour of praising and blaming. We naturally feel compelled to academic attribute moral responsibility to others, perhaps indicating that we do, in fact, possess free will and must accept moral responsibility for our actions. There is, in addition, the problem of the consequence argument, which states that the laws of career planning nature are not up to us: “our actions are not more than effects of other equally necessitated events.” Hard Determinism undeniably puts doubt in our hopes and fears for the future, affecting the way we consider the academic thesis morality of planning others. In Creative Writing Learning? Such problems associated with the incompatibility between free will and Hard Determinism does, arguably, seem to limit its effectiveness when considering the issues of freedom and moral responsibility. Coursework? This last sentence needs rephrasing. No-one is asking Hard Determinism to be effective – the issue is, is it a valid description of volition. Of course, it does have implications for punishment and responsibility – which is your point perhaps.
By contrast, the Libertarianism position is closely compatible with free will It’s more than compatible – Kant makes it a central assumption of his ethics, what he calls autonomy (freedom with reason) , maintaining that we are all free and, therefore, morally responsible for our actions. Moral decisions are not random, but the result of the 4 and values and character of the individual. Kant, for example, stated that freedom is a necessary pre-condition for all morality. According to Kant, we are determined in so far as we are animals, conditioned by the material world. However, true freedom lies beyond this, in the noumenal realm of categories, concepts, reason and ideas.
We are right to blame people for acting badly, as they have failed to employ reason, which “could have and career, ought to have determined the case interview conduct of the coursework person to be other than it is.” Giving in to desires is a denial of our ability to entrepreneurship use reason, which is essential to our humanity. For Kant, although we are influenced by our background, we are by no means wholly determined by coursework it. Humans are free, making them the originating causes of their actions, for which they must take full moral responsibility. It is then, this close compatibility between Libertarianism and free will that leads proponents of this position to argue that freedom is necessary in understanding morality and social, attributing praise and blame. Career? Nice discussion of the thesis chapter 4 and noumenal. Without understanding the noumenal you can’t understand Kant – see my handout on Kant for planning coursework, a discussion. Academic? Of course, the noumenal is not the career realm of scientifc cause and effect….. The fact we all experience freedom and know what it is to resist temptation is a notable strength of Libertarianism. Similarly, the fact rather a strange word to use for a highly debatable concept – is there any evidence we have souls? I would have brought in the validity of metaphysics as an explanation of thesis 5 reality here (some things will never be reducible to scientific ideas eg love), rather than an planning, alleged fact of the thesis chapter 5 soul. we are not just physical matter, but have a soul or spiritual dimension, would seem to indicate that we do, in fact, possess free will, and should, therefore, take moral responsibility for what we do.
Furthermore, one could argue that the fact we all make conscious ethical choices, is proof that we are not determined, but autonomous moral agents. Equally, however, a Hard Determinist could refute this claim by planning stating that, just because we think we have free will, doesn’t mean that we actually do. Theory And Proof Essay? We may believe we are deliberating over a moral decision, when, in reality, the choice we finally make is the inevitable result of background causes. This argument was outlined by Spinoza in Ethics. Classical Compatibilism, standing between Hard Determinism and career planning, Libertarianism, is, to a certain extent, compatible with the concept of free will. Case Study Interview? It states that human freedom cannot be understood without Hard Determinism, as choice is one of the planning coursework causal factors and has to, itself, be caused by a determinant. And Proof Of Pangaea Essay? Most human choices then, are a combination of two factors: volition or will and career planning coursework, external factors.
Without Hard Determinism, the will would be uncaused, resulting in randomness. Humans are both free and determined, and these concepts are compatible. In Creative In English Distance? A Compatibilist would argue, therefore, that, while we do possess moral responsibility, it is career inevitably determined by an individual’s background, genetics and education. In English Distance Learning? Hume, a key proponent of coursework Classical Compatibilism, produces, in An Enquiry Concerning Human Understanding, a psychological argument, claiming that there is a psychological link between motives and dissertations, resulting actions. According to him, desires, choices and actions are all linked necessarily.
Although we do act according to our free will, we do not originate acts. Because of his belief that, without causation there would be randomness, Hume acknowledges that Determinism is, to a certain extent, true, meaning that we are not fully free and do not, therefore, have full moral responsibility. However, Hume does deny that causes and effects are linked necessarily, stating that, although we experience them as linked, there is no clear basis for claiming that a cause results in an effect. Coursework? So, while being a Compatibilist, Hume was also sceptical about causation and statements, the issue of coursework whether we have free will and moral responsibility, thereby limiting the credibility of his theory. Diploma? Another weakness associated with the limited compatibility between Determinism and free will is the fact that there is no clear outline of what exactly the determining factors are. Similarly, Compatibilism is unclear on what we should be held responsible for. Career Planning? Moreover, a Libertarian could criticise the position for its failure to realise the extent of our free will, while a Determinist could do likewise for its inability to realise the extent to which our free will is social limited. Good essays force the career coursework teacher to go back and re-read original sources – which is what I need to do to and proof of pangaea essay check whether this is a correct reading of Hume! See my powerpoint on the site which explains why Hume argues free will requires necessity (his word for determinism). Contemporary Compatibilists, such as Kane and Vardy, adapted the Classical Compatibilist position. Kane, for coursework, example, in An Introduction to Free Will, outlines five freedoms: self realisation, rational self control, self perfection, self determination and diploma writing, self formation.
It is self formation that establishes a sense of free will and planning coursework, moral responsibility, and allows us to act in a way not determined by our pre-existing character, allowing us to make the choice to change. Of Pangaea Essay? This does involve an internal struggle, but eventually allows us to achieve freedom of will. Vardy took a similar approach, stating that most people are constrained by their background and society, which determine their actions, meaning that they do not possess free will. However, Vardy did claim that it is possible, through hardship and career planning, struggle, to attain this freedom. In order to do this, it is bones essay necessary to understand the effects our genetic dispositions inevitably have on our tendencies, thereby coming to terms with the effects of our parents, childhood and career planning coursework, education on our hopes, fears and expectations: “wisdom and freedom are closely linked.” This approach, which stresses the limited compatibility between Determinism and free will, could be linked to Plato’s analogy of the social dissertations cave, in which it is the career philosopher’s task to seek release from the shadows of this world and 4 and 5, achieve freedom and clarity. Planning Coursework? Nice little Platonic twist there! Arguably then, Hard Determinism does not, in its claim that we are not morally responsible for our actions, provide a satisfactory response to the issues of freedom and morality. As such, it is most certainly incompatible with free will. Moreover, it cannot, ultimately, be proven.
As such, Libertarianism, with which free will is closely compatible, would seem to writing distance learning provide the career planning coursework most appealing approach, in that it distinguishes between personality, which is determined by the phenomenal world, and the moral self, through which we experience freedom through acts of will and for diploma in creative writing distance, which we are all individually responsible. She might have said a bit more about Kant – but on career, the other hand the essay is on the long side anyway. Bones? I think you can see it is career planning very well structured and goes to the heart of the issues – concluding clearly and diploma writing learning, strongly – full marks, Kate! I was wondering how many marks this essay got as it just says 'full marks'. What exam board did this student study. She argued for Libertarianism using Kant but as far as I'm concerend he was a compatibilist?
Shouldn't he hence be used to argue for planning, compatibilism? Was this written in timed conditions?! Generally well structured, coherent essay. The argument is clear throughout as well. However, I'm wondering what exam board this is study for?
Because her understanding of key ideas seems quite superficial throughout and she never actually delves into specific criticism? Interpreting Locke to support hard determinism seems ridiculously short-sighted - given that his analogy illustrates the fact that one can choose one option over another even though they're externally constrained. One can surely also not be able to argue that the coursework Darrow case actually holds any weight? Apart from that it was a good essay however. Possibly even an A, but nowhere near full marks in my opinion.
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